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Contact

Tell us what you are building

We would rather talk about your actual flow than send you a form. Email reaches the people who build this, and order IDs get answered fastest.

How to reach us

There is no contact form. Email reaches the people who build and run the platform, and the docs and Dashboard answer most questions without a wait.

Email us

Write to help@coinvoyage.io about integration questions, pricing, network requests, KYC and KYB, and anything the docs do not cover.

help@coinvoyage.io

Read the documentation

Quickstart, flow guides, SDK reference, the full v3 API reference, and a production checklist before you go live.

docs.coinvoyage.io

Open the Dashboard

Create an organization, generate API keys, configure settlement, and send your first invoice.

dashboard.coinvoyage.io

Follow along

Release notes, network additions, and product updates as they ship.

@Coin_Voyage

What to include

A few lines of context turn a two-day thread into a one-reply answer.

Pricing

Tell us which products you plan to use, your expected monthly volume, and how you settle. We will put together pricing for your business. Email help@coinvoyage.io.

A network we do not support

Send the chain and roughly what share of your volume sits on it. Coverage is expanded on a rolling basis.

A fiat rail we do not support

Off-ramp and bank on-ramp both cover USD, EUR, GBP, BRL, MXN, and COP today. Tell us what you need and where your entity is registered.

Security or disclosure

Email help@coinvoyage.io with details. Please do not open a public issue for a suspected vulnerability.

Something broken in production

Include your organization, the order ID, and the timestamp. Order IDs are the fastest path to an answer.